FAQs

Where can I book my tickets for Giant Creature World Expo?

Tickets are distributed through www.giantcreaturetickets.com. Tickets will NOT be sold at the door on the day of the event. Giant Creature ticketing is the only official retailer of The Giant Creature World Expo admission tickets. Visitor are warned not to buy tickets from unknown sources as we will not guarantee them.

Do I have to book tickets in advance?

Giant Creature World Expo is very popular world wide, most of its events have been sold out, we advise our customers to purchase tickets in advance in order to avoid disappointments on the day. Because of venue Capacity we are forced to have limited numbers of visitors for each event day. If you do not have tickets until the event day you are not guaranteed access as we will have very limited quantities of tickets at the door

Can I use my tickets for any dates of giant creature world expo?

No! Your ticket is only valid for the dates and times on the tickets.

Where do I park my vehicle?

The is ample parking (free) at the venue, unless communicated for specific venues. You can park your car at the 1st, 2nd ,3rd or 4th floor and find your way to the 5th  floor where the exhibition will be taking place.

Is the event indoor or outdoor?

The event  is both indoor and outdoor, Please come prepared for any weather conditions.

What means of payment cash and card payment is accepted?

Credit, debit cards and cash, are all accepted.

Are there food stalls?

Yes, there will be lots of food stalls, and please note that picnic baskets are not allowed. We do allow camp chair and blankets.

Can I bring my pet?

Pets are not allowed at the event.

How long does it take to have a full experience of the event?

Aproximately 30 minutes to 1 hour to walk through the exhibition excluding all the activities.

Is the venue wheelchair friendly?

At least 70 percent of the venue is wheelchair accessible.

Am I allowed to take photographs at the event?

The Giant Creature World Expo event organizers do allow photographers to make photos or videos for personal use on social media etc.

Am I allowed to touch exhibits on display

As a way of preserving our exhibits we do not allow visitors to cross the barriers and touch or climb the exhibits as they are highly fragile and can deteriorate very quickly. Our mandate is to bring the experience to every child and family in South Africa so that they can learn and get the message of conservation of out planet.

Images

Images that we use on our website and facebook page are images from similar events around the world, some of the images are purchased online.